These are reviews customers sent us directly or left on Yelp, reproduced in their own words with the date and source shown. Several go back a number of years; we would rather show them honestly dated than imply they are recent.
If you have moved with us, a review on our Google Business Profile helps the next person far more than anything we could write about ourselves.
Local moves
Don and crew showed up and were done by 3pm — they filled the U-Haul like a Tetris puzzle. Every inch packed to the ceiling. I had a 5-bedroom house and figured I would get 2 bedrooms at most in the truck. These movers are incredible. Their speed was amazing.
Paul L. · Yelp · August 2020
From Alex setting the date, to Nowell and Miles on moving day — everything was handled professionally. The final invoice was a little less than estimated. I recommend this company with five stars all the way.
Carol B. · by email · September 2014
Long-distance and repeat moves
We've had 7 major moves in 5 years. None came near your performance. Kyle and Jeff were skillful, careful, and so cheerful throughout. Everything arrived safe and sound — which has never happened before in all our previous moves.
Jennifer Milre · by mail
No surprises at the conclusion of our in-state move or out-of-state shipment. Jeff and Jeremy were amazingly fast and organized. Their experience showed in how well they thought through loading to prevent damage to everything.
Paul Brower · by email · May 2013
International and freight
We shipped from Sacramento to Valencia, Spain. Five pallets in a container — absolutely nothing was broken. Everything was exactly as it was when they packed it. Whether moving across town or across the world, I highly recommend A Better Moving.
Joanna Giboney Danquah · by email · June 2012
Delicate items shipped from Sacramento to Pennsylvania. The ops manager followed up by phone to check on delivery. Estimated costs were fully disclosed in writing and the final cost was exactly in sync. Zero breakage. Highly recommend.
Charles D. · Sellersville, PA · Yelp · September 2013
Where to read and leave reviews
We do not host a rating on this page. Ratings belong where they can be verified independently, and where you can see the unflattering ones alongside the good:
- Google Business Profile — search "A Better Moving & Storage Carmichael". This is the one that matters most, both for you and for us.
- Yelp — our profile carries reviews going back more than a decade.
- Better Business Bureau — we have been an accredited business for many years.
How we handle complaints
Not every move is perfect. When something goes wrong:
- Damage or loss claims must be made in writing within nine months of delivery, for moves within California and for interstate moves alike.
- We have 30 days to acknowledge a claim and 120 days to issue a disposition.
- For a move within California, you can also raise a complaint with the Bureau of Household Goods and Services.
- For an interstate move, FMCSA takes complaints on 1-800-832-5660.
Our licenses: CAL T 170373 · USDOT 528679 · MC 308011.